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Insurance Follow-Up Specialist

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Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Nov 02, 2026
This job expires in: 30 days

Job Summary

To support a growing billing operations team, the full-time Insurance Follow-Up Specialist will investigate and resolve insurance claim denials, partner with payers for timely reimbursements, and provide exceptional support to patients and internal teams while working remotely or in a hybrid capacity.

Key responsibilities
  • Investigate and resolve 50 to 100 insurance claim denials daily
  • Partner with payers to secure timely reimbursement and resolve issues
  • Provide top-tier phone support to patients, insurance companies, and internal teams
Required qualifications
  • 5+ years of experience in healthcare billing, claims, or insurance follow-up
  • Strong knowledge of ICD-10, CPT, HCPCS, and payer policy nuances
  • Hands-on experience with Medicare collections for specialty drug coverage
  • Proven success in collections with Blue Cross payers preferred
  • Familiarity with reimbursement regulations and denial resolution strategies

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