Insurance Verification Coordinator

Job Summary

Working remotely in a full-time capacity, the Insurance Verification Coordinator will verify patient insurance benefits and eligibility, manage pre-certification approvals, and ensure accurate documentation in the EMR system while delivering exceptional customer service.

Key responsibilities

• Auditing schedules to confirm patient verification and documenting coverage restrictions to prevent payment issues
• Obtaining referrals or authorizations from primary care offices or insurance companies
• Collaborating with internal teams to resolve insurance-related issues and indexing incoming records/referrals

Required qualifications

• High School Diploma or equivalent experience; Certificate from College or Technical School preferred
• 2 - 3 years' experience in the medical or related field required
• Knowledge of medical terminology and procedures
• Understanding of health insurance industry practices and/or medical billing procedures
• Computer literacy required, with experience in medical scheduling/billing systems preferred