Insurance Verification Specialist

Job Summary

Working fully remotely, the Insurance Verification Specialist will manage inbound and outbound calls to verify patient insurance coverage, educate patients on their financial responsibilities, and ensure accurate documentation for medical equipment orders.

Key responsibilities:

• Verify patient insurance coverage and eligibility, including co-insurances and deductibles
• Obtain pre-authorizations and process physician orders for insurance approval
• Maintain accurate patient demographic and insurance information in EMR databases

Required qualifications:

• High School Diploma or equivalent
• One year of experience in healthcare administrative or insurance customer services
• Two years of work-related experience for senior-level positions, including specific job experience in Medicare certified environments
• General knowledge of Medicare, Medicaid, and commercial health plan methodologies preferred
• Proficient computer skills and familiarity with Microsoft Office