Intake Processor

Job Summary

Working remotely on a full-time basis, the Intake Processor will manage the processing of inbound documents, ensure accurate handling of communications, and maintain compliance with privacy guidelines while contributing to a high-performance call center environment.

Key responsibilities:

• Process inbound documents such as emails, faxes, and voicemails with accuracy
• Follow up on incomplete or misrouted documents to ensure proper handling
• Maintain a processing rate of at least two minutes per entry while managing a high-volume work queue

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of experience in an office, administrative, or customer service environment
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience working remotely with minimal supervision
• Ability to work full-time with flexibility in shift scheduling