Intake Specialist II

Job Summary

Handling authorization requests from providers, the full-time Intake Specialist II will process incoming requests, verify eligibility, and communicate necessary information while working remotely.

Key responsibilities

• Convert provider/member information into electronic records and verify eligibility and coverage
• Review authorization requests and communicate with providers regarding eligibility and necessary information
• Facilitate the authorization process for benefits, ensuring timely processing of requests requiring clinical review

Required qualifications

• High School Diploma or equivalent required
• Minimum of eighteen (18) months of clinical and/or insurance experience or related healthcare education/certification
• Managed care experience preferred
• Medical Terminology Certificate is preferred
• Proficiency with Microsoft Office in a Windows-based environment