Interaction Designer/User Researcher
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Job Summary
To support the DHS Development, Engineering, and Enterprise Projects (DEEP) program, the remote Interaction Designer/User Researcher/Usability Tester will conduct user research, develop personas, and perform usability testing to enhance user experience and adoption of enterprise applications.
Key responsibilities
- Conduct stakeholder interviews, user requirements analysis, and usability testing to inform design decisions
- Design user interfaces and information architecture, producing specifications and prototypes
- Collaborate with multi-disciplinary teams to ensure design specifications meet customer goals and enhance usability
Required qualifications
- Bachelor's degree or six years of relevant professional experience in lieu of a degree
- Minimum of three years of combined experience in interaction design, user research, and usability testing
- U.S. citizenship required to meet contract requirements and ability to complete a government background investigation
- Ability to obtain a Public Trust; prior Public Trust or Security Clearance preferred
- Strong analytical and critical-thinking skills to translate ambiguous requirements into actionable plans
Complete Job Description
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