International Loyalty Program Manager

Job Summary

Leading the strategic execution of the Choice Privileges program internationally, the full-time International Loyalty Program Manager will manage global initiatives to enhance membership, repeat stays, and guest lifetime value while collaborating with various stakeholders to optimize the member experience.

Key responsibilities:

• Lead the design and execution of international loyalty program workstreams, including member value propositions and benefits
• Own the international loyalty product roadmap, translating priorities into actionable initiatives and measuring success
• Partner with cross-functional teams to enhance the member experience throughout the customer journey

Required qualifications:

• Bachelor's degree in Hospitality Management, Business, International Business, Strategy, Marketing, or Finance; MBA preferred
• 3-5 years of experience in strategy, consulting, or loyalty marketing programs, preferably in the hospitality industry
• Proven experience managing technology-enabled initiatives across multiple teams and stakeholders
• Strong data analytics skills and experience with SQL and project management tools
• Ability to manage complex projects and collaborate effectively within a team structure