Investigations Specialist

Job Summary

Conducting investigations remotely from Puerto Rico, the Investigations Specialist will locate individuals and businesses for service of process, communicate findings to co-workers and customers, and manage inquiries related to investigations.

Key Responsibilities

• Conduct investigations to locate individuals and businesses by reviewing findings and cross-referencing previous order aspects
• Communicate investigation findings to customers and co-workers as needed
• Answer investigations-related phone calls and emails while updating procedural documents

Required Qualifications

• High School Diploma or GED with at least 6 months of related experience required
• Experience in an office environment and/or customer-facing position preferred
• Ability to work remotely with a strong work ethic
• Reliable with the ability to maintain high levels of confidentiality with privileged information
• Technical savvy, including experience with Microsoft Office Suite and the ability to learn new systems