Investigations Specialist

Job Summary

Conducting investigations remotely, the Investigations Specialist will locate individuals and businesses for service of process, communicate findings to co-workers and customers, and support the Investigations Team in achieving daily goals.

Key Responsibilities:

• Conduct investigations to locate individuals and businesses by reviewing findings and cross-referencing previous aspects of an order
• Communicate investigation findings to customers and co-workers as needed
• Answer investigations-related phone calls and emails while updating procedural documents

Required Qualifications:

• High School Diploma or GED and at least 6 months of related experience required
• Experience in an office environment and/or customer-facing position preferred
• Ability to work remotely with a strong work ethic
• Reliable and able to maintain high levels of confidentiality with privileged information
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems