Investigations Specialist (Remote)

Job Summary

Conducting investigations remotely, the Investigations Specialist (Remote) will locate individuals and businesses for service of process, communicate findings to co-workers and customers, and manage investigation-related inquiries while achieving daily goals in a fast-paced environment.

Key Responsibilities:

• Conduct investigations to locate individuals and businesses by reviewing findings and cross-referencing previous order aspects
• Communicate investigation findings to customers and co-workers as needed
• Answer investigation-related phone calls and emails, and update procedural documents

Required Qualifications:

• High School Diploma or GED with at least 6 months of related experience
• Experience in an office environment and/or customer-facing position preferred
• Ability to work remotely with a strong work ethic and maintain confidentiality
• Technical savvy, including experience with Microsoft Office Suite
• Openness to learning new things and responding positively to feedback