Iowa Licensed Care Management Processor

Job Summary

Providing essential administrative support, the full-time Iowa Licensed Care Management Processor will facilitate case assignments, member screenings, and scheduling, while working remotely to enhance care management services for members.

Key responsibilities

• Facilitates administrative tasks including case assignment, member screening, and scheduling for care management services
• Assists in the initial review of cases and coordinates member services in accordance with benefit plans
• Promotes effective communication internally and externally to support care management efforts

Required qualifications

• At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong organizational and time-management skills
• Excellent customer service skills
• Ability to work under the direction of care managers to implement care plans