Issue Management Analyst

Job Summary

Supporting the Issues Management Program, the fully remote Issue Management Analyst will collaborate with various stakeholders to assess open issues, facilitate meetings for issue disposition, and develop training materials for issue management practices.

Key responsibilities

• Assist in reviewing and assessing open issues, documenting compensating controls, and facilitating meetings with stakeholders to evaluate issue status
• Track disposition decisions and maintain documentation for management rationale while preparing materials for governance forums
• Support the creation of user guides and training sessions to promote enterprise issue management standards

Required qualifications

• Experience supporting issue remediation, corrective action plans, or regulatory initiatives
• Strong analytical, organizational, and documentation skills
• Proficiency in Microsoft Excel, PowerPoint, Word, and Teams
• 5+ years of experience in risk and issue management
• Familiarity with compliance expectations from regulatory bodies such as OCC, FDIC, and Federal Reserve