IT Assistant
Job Summary
To support daily IT operations, the full-time remote IT Assistant will coordinate support requests, serve as the first point of contact for IT issues, and manage invoice tracking and software requests.
Key responsibilities:
- Log, triage, and follow up on IT support tickets, ensuring timely resolution
- Upload and track IT-related invoices in the finance system, coordinating with vendors as needed
- Manage end-to-end software requests, including submission, approval, and user provisioning
Required qualifications:
- One year of experience in a similar IT support role
- Basic understanding of IT support processes and ticketing systems
- Proficiency with office and finance tools, such as Excel and invoicing systems
- Fluency in English; conversational Spanish is desirable
- Strong organizational skills for tracking invoices and documentation
Complete Job Description
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