IT Coordinator
Job Summary
Providing essential support for day-to-day technology needs, the part-time IT Coordinator will manage the IT ticketing system, troubleshoot common issues, and coordinate with external vendors while working remotely with occasional commuting.
Key responsibilities
- Oversee and monitor the IT ticketing system, ensuring timely resolution of employee IT support requests
- Manage inventory of IT assets, including laptops and peripherals, while maintaining accurate records
- Act as the primary liaison between employees and external IT service providers, ensuring service level expectations are met
Required qualifications
- 2-5 years of experience in IT support, Help Desk, IT Coordinator, or Systems Administration
- Experience supporting Google Workspace, Microsoft 365, and IT ticketing systems
- Familiarity with identity and access management processes
- Basic networking and troubleshooting knowledge
- Experience managing hardware inventory and asset tracking
Complete Job Description
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