IT Infrastructure Operations Director

Job Summary

Leading the global technology infrastructure and end-user services, the remote full-time Head of IT Infrastructure Operations Director will define and execute a multi-year strategy while ensuring secure, compliant, and efficient operations across hybrid cloud and data center environments.

Key responsibilities

• Define and implement a multi-year infrastructure and operations strategy aligned with business priorities and enterprise architecture
• Oversee global 24/7 infrastructure operations, including service management and employee technology experience improvements
• Partner with security teams to embed cybersecurity measures and ensure compliance with regulatory requirements in infrastructure services

Required qualifications

• Bachelor's degree in computer science, engineering, information systems, business, or a related field; advanced degree preferred
• 15+ years of progressive technology experience, including 7+ years in leadership roles within complex global enterprises
• Proven experience leading infrastructure transformation in regulated environments, preferably in life sciences or pharmaceuticals
• Strong knowledge of hybrid cloud, enterprise networking, and service management practices
• Experience with disaster recovery and business continuity capabilities across complex application and infrastructure dependencies