IT Manager - Infrastructure Operations
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Job Summary
Leading 24x7 infrastructure visibility and service reliability, the full-time salaried IT Manager - Infrastructure Operations + Automation will oversee day-to-day operations, manage incident response, and drive automation initiatives while working remotely.
Key responsibilities:
- Directs the strategic direction of enterprise infrastructure technologies in alignment with organizational goals
- Evaluates client requests for new projects and coordinates implementation schedules and departmental activities
- Develops operational policies and procedures to enhance infrastructure performance and service continuity
Required qualifications:
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field
- ITIL Foundation certification or equivalent experience with IT service management frameworks
- Minimum of 7 years of progressive experience in IT infrastructure operations, including 3 years in a leadership role
- Hands-on experience with enterprise monitoring and event management platforms, including ServiceNow
- Working knowledge of scripting and automation technologies such as PowerShell, Python, or Ansible
Complete Job Description
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