IT Operations Assistant

Job Summary

Supporting the Information Technology and Office Operations teams, the full-time IT Operations Assistant will manage administrative duties, logistical services, and technical support for conference rooms and AV equipment in a remote-first environment.

Key responsibilities

• Provide IT administrative support and ensure smooth day-to-day operations for the IT and Office Operations groups
• Manage inventory, conference room preparation, and assist with the deployment of desktop and laptop computers for employees
• Offer technical support for conference rooms, Zoom rooms, and AV equipment, including during New Hire Orientation

Required qualifications

• Relevant AA/AS degree, equivalent work experience, or a combination of both
• Minimum of one (1) year of customer service and general professional office experience preferred
• Ability to work in a fast-paced team environment and build collaborative relationships