IT Operations Assistant

Job Summary

Supporting the Information Technology and Office Operations teams, the full-time IT Operations Assistant will manage administrative duties, provide technical support for AV equipment, and ensure smooth daily operations in a remote-first environment.

Key responsibilities

• Support IT administrative tasks, conference room AV troubleshooting, and logistics for office operations
• Maintain inventory and organize shared spaces to facilitate efficient operations
• Provide technical support for conference rooms and assist during New Hire Orientation

Required qualifications

• Relevant AA/AS degree, equivalent work experience, or a combination of both
• Minimum of one year of customer service and general professional office experience preferred
• Ability to work in a fast-paced team and maintain collaborative relationships
• Experience with AV equipment and technical support is a plus
• Commitment to professional development and shared leadership principles