IT Operations Coordinator

Job Summary

Supporting critical IT operations in a full-time remote capacity, the IT Operations Coordinator II will manage user access requests, coordinate compliance activities, and maintain operational documentation while partnering with stakeholders to ensure efficient technology operations.

Key responsibilities:

• Coordinate and process user access requests for IT and business applications, ensuring compliance with company policies
• Administer security access for various systems and support internal controls and audit activities
• Generate and distribute operational reports while identifying process improvement opportunities to enhance efficiency

Required qualifications:

• Associate's degree in Information Technology, Business Administration, Healthcare Administration, or a related field with 3+ years of relevant experience
• Experience administering user access and security permissions across enterprise applications
• Background in supporting internal controls, compliance reviews, or security governance activities
• Familiarity with workflow automation, reporting tools, or process improvement initiatives
• Working knowledge of IT service management and ticketing systems