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IT Operations Specialist

Location: Remote
Compensation: Salary
Reviewed: Mon, Sep 21, 2026
This job expires in: 30 days

Job Summary

Owning the reliability, security, and performance of the core tech landscape, the full-time IT Operations Specialist will manage the full lifecycle of IT infrastructure, including installations, upgrades, and troubleshooting for all users and devices, while working primarily on-site in Sacramento with hybrid arrangements available.

Key responsibilities
  • Perform installations, upgrades, and troubleshooting for all CapRadio users and devices
  • Monitor and respond to help tickets while serving as the primary liaison with Sacramento State IRT Department
  • Develop and maintain technology-related policies and guidelines to support compliance and security
Required qualifications
  • 5+ years of experience in IT operations and Windows troubleshooting and repair
  • Demonstrated understanding of computers, software, servers, networks, and security
  • Ability to manage and prioritize tasks and projects effectively
  • Strong analytical and troubleshooting skills
  • Must have a valid driver's license and reliable transportation

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