IT Privacy Associate
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Job Summary
Supporting various service lines in securing client system access, the full-time IT Privacy Associate will manage credentialing, track access requests, and maintain documentation while working remotely.
Key responsibilities
- Credential multi-system access across R1 service lines and manage client-facing system access requests
- Track and follow up on outstanding access requests using a ticketing system, providing weekly status updates to leadership
- Update and improve System Access documentation, including client job aids and troubleshooting guides
Required qualifications
- 2+ years of customer service or helpdesk experience
- Proficiency with Microsoft Office suite, including Excel, Outlook, and SharePoint
- Ability to assess, prioritize, and organize tasks efficiently
- Understanding of HIPAA compliance and security encryption
- Experience with HIM systems (e.g., Epic, Cerner) is preferred
Complete Job Description
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