IT ServiceNow Administrator
Job Summary
Managing the day-to-day administration and support of the ServiceNow platform, the full-time IT ServiceNow Administrator will ensure platform stability and security while enhancing IT service management processes in a remote capacity.
Key responsibilities
- Administer, configure, and maintain the ServiceNow platform and core ITSM capabilities
- Manage users, roles, workflows, and support ITSM processes including Incident, Request, and Change management
- Troubleshoot platform issues and collaborate with technical teams on complex integrations
Required qualifications
- Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
- 2-4 years of hands-on ServiceNow administration or configuration experience
- Working knowledge of ServiceNow ITSM, including users, roles, and workflows
- Basic familiarity with ServiceNow scripting, integrations, or APIs
- Understanding of ITIL practices and enterprise IT service management environments
Complete Job Description
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