IT Support Administrator
Job Summary
Supporting IT operations, the full-time IT Support Administrator will manage Windows 10/11 and macOS administration, troubleshoot hardware and software issues, and oversee Microsoft 365 applications while working onsite in Columbia, Washington.
Key Responsibilities
- Administer and troubleshoot Windows 10/11 and macOS systems
- Provide hardware support for laptops, desktops, and printers
- Manage Microsoft 365 services including Outlook, Teams, and OneDrive
Required Qualifications
- Experience with Windows and macOS environments
- Familiarity with Active Directory user/account management
- Knowledge of Microsoft 365 applications and services
- Experience with endpoint management tools like Intune, JAMF, or SCCM
- Understanding of ITIL and ServiceNow (SNOW) frameworks
Complete Job Description
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