IT Support Specialist
Job Summary
Supporting both local and field users in a hybrid environment, the full-time IT Support Specialist will manage the deployment, repair, and troubleshooting of Windows desktops, laptops, and mobile devices while providing technical support for various applications and network issues.
Key responsibilities
- Provide on-site and remote technical support for corporate, sales, and construction users
- Troubleshoot and resolve internet, network, and hardware-related issues
- Assist in hardware and software rollout projects and onboard new hires with technology
Required qualifications
- High School Diploma or equivalent required; Associate's Degree in IT or related field preferred
- 1-3 years of relevant IT experience required
- Extensive knowledge of computer hardware, software, and basic networking
- Understanding of IT Helpdesk practices with a strong emphasis on customer service
- Experience working with Active Directory for managing user accounts and access
Complete Job Description
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