IT Support Technician
Job Summary
A company is looking for an IT Support Technician II.
Key Responsibilities:
- Provide Tier 1 support for technical inquiries via various communication channels
- Troubleshoot and resolve hardware and software issues for end users
- Maintain asset management of hardware and software, assist with new user setup, and support IT projects
Required Qualifications:
- High School Diploma required, Bachelor of Science in Computer Science preferred
- 4-5 years of relevant work experience in technology support
- Knowledge of IT infrastructure, information security technologies, and Microsoft technology stack
- Experience in remote support technologies and data collection/reporting
Complete Job Description
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