Ivanti HEAT Subject Matter Expert
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Job Summary
Providing expert guidance on Ivanti HEAT configurations, the full-time remote Ivanti HEAT Subject Matter Expert will assess existing architecture, support migration to ServiceNow, and document findings to ensure effective transition and integration within the DHS Development, Engineering, and Enterprise Projects (DEEP) program.
Key responsibilities
- Provide authoritative expertise on Ivanti HEAT configurations, workflows, data, integrations, and migration to ServiceNow
- Assess existing Ivanti HEAT architecture, configurations, and workflows while mapping legacy capabilities to ServiceNow requirements
- Document current-state findings, migration rules, and knowledge-transfer materials for stakeholders
Required qualifications
- Bachelor's degree or six additional years of relevant professional experience in lieu of a degree
- Minimum of 11 years of directly relevant professional experience
- Experience working with Ivanti HEAT
- Must be a US Citizen to meet contract requirements
- Ability to obtain and maintain a Public Trust or other required DHS suitability determination
Complete Job Description
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