Jira Administrator
Job Summary
To support a remote Client Experience Team, the contract Jira Administrator will manage user permissions, projects, and workflows while ensuring system reliability and performance across both self-hosted and Atlassian Cloud environments.
Key responsibilities
- Support and maintain Jira and Confluence environments, including user provisioning and SSO integration
- Automate processes and implement best practices for issue tracking and project templates
- Respond to service desk tickets and provide user training and technical support
Required qualifications
- 7+ years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment
- Proficiency with Jira project/workflow configurations and custom fields
- Experience with Linux system administration and scripting (Bash, Python)
- Familiarity with ITSM or agile workflows
- Strong ability to support users and resolve technical tickets
Complete Job Description
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