Junior Account Manager
Job Summary
Supporting the Account Management team, the full-time Junior Account Manager will engage with clients, monitor satisfaction, and assist in service delivery while working remotely across various locations.
Key Responsibilities
- Maintain regular communication with clients and coordinate meetings to track progress against goals
- Prepare reports on account performance and escalate issues to senior team members as needed
- Utilize CRM tools to analyze account health and identify upsell opportunities
Required Qualifications
- 0-2 years of experience in customer success, account management, or a related field (internship experience applicable)
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Bachelor's degree preferred in business, marketing, communications, or a related field
- Collaborative mindset with a willingness to learn in a team environment
- Analytical thinker comfortable working with metrics and reports
Complete Job Description
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