Junior System Administrator
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Job Summary
To support a growing IT team, the full-time Junior System Administrator will provide day-to-day administration and support for Microsoft 365, Microsoft Entra ID, and Microsoft Intune, while serving as a point of escalation for Tier 1 and Tier 2 support issues in a hybrid work environment.
Key responsibilities
- Serve as the point of escalation for Tier 1 and Tier 2 support issues involving Microsoft 365 services and endpoint devices
- Assist with SaaS application onboarding and offboarding, ensuring proper access controls and documentation
- Collaborate with IS team members on security projects, system migrations, and maintain the team knowledge base
Required qualifications
- Bachelor's degree, technical training, or equivalent hands-on experience in information technology
- 2-4 years of professional experience in IT support, desktop support, or systems administration
- Professional experience supporting Microsoft 365, Microsoft Intune, and Microsoft Entra ID
- Basic understanding of SSO, MFA, and identity concepts
- Basic networking knowledge including DNS, DHCP, TCP/IP, and VPN concepts
Complete Job Description
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