Junior Telecom Specialist
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Job Summary
Supporting telecommunications operations remotely, the full-time Junior Telecom Specialist will assist with Moves, Adds, and Changes (MACs) for Avaya telephony systems while working under the guidance of senior telecom engineers.
Key responsibilities
- Perform Moves, Adds, and Changes (MACs) for Avaya telephony systems, including user provisioning and feature updates
- Assist with configuration updates and basic administration within Avaya voice platforms
- Support user requests and service tickets related to telecom services, ensuring timely resolution
Required qualifications
- Exposure to Avaya telephony systems or enterprise voice platforms
- High attention to detail and strong organizational skills
- Ability to follow documented technical processes and procedures
- Basic understanding of IT or telecommunications concepts
- Proficiency with Microsoft Office tools (Word, Excel, Outlook)
Complete Job Description
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