Kentucky Licensed Retail Service Specialist
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Job Summary
Providing exceptional customer service, the full-time Kentucky Licensed Retail Service Specialist will greet members in person and by phone, assist with DMV transactions, and promote AAA memberships while working onsite in Louisville, KY.
Key responsibilities
- Greet members and determine service needs, providing requested services or directing them appropriately
- Process DMV license transactions, membership payments, and travel-related services while maintaining compliance with regulations
- Mentor and train junior employees, assisting with scheduling and administrative functions in the absence of a manager
Required qualifications
- High School GED required
- Solid computer literacy and data input skills
- Ability to effectively coach and mentor others
- Ability to handle multiple tasks efficiently on a daily basis
- Must obtain and maintain a valid notary license as required
Complete Job Description
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