Key Account Manager

Job Summary

To facilitate client interactions and support sales initiatives, the full-time Key Account Manager will manage client inquiries, oversee logistics solutions, and collaborate across departments while working remotely in the U.S.

Key responsibilities

• Oversee client inquiries and ensure high-quality responses while tracking key account news for growth opportunities
• Collaborate with operations to deliver transportation solutions and assist in preparing RFPs and client presentations
• Support the sales team by identifying resource efficiencies and implementing process improvements for key accounts

Required qualifications

• Bachelor's degree or equivalent required
• 4+ years of experience in logistics and/or freight forwarding operations and account management
• 2+ years of experience in freight quoting and pricing
• Customer service experience
• Intermediate skills with Microsoft Office products