Key Account Manager

Job Summary

To facilitate seamless operations and sales interactions, the full-time Key Account Manager will manage client inquiries, support sales efforts, and collaborate with operations to deliver transportation solutions, all while working remotely in the U.S.

Key responsibilities

• Oversee client inquiries and track response quality to ensure client satisfaction
• Collaborate with the operations team to prepare quotes and deliver logistics solutions
• Identify business opportunities and provide support to the sales team as needed

Required qualifications

• Bachelor's degree or equivalent experience
• 2+ years of experience in logistics, freight forwarding operations, and account management
• 1+ years of experience in freight quoting and pricing
• Customer service experience
• Advanced skills in Microsoft Office products (Excel, Word, Outlook, PowerPoint)