Key Account Manager
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Job Summary
To facilitate client interactions and ensure satisfaction, the full-time Key Account Manager will manage client inquiries, support sales efforts, and collaborate with operations to deliver logistics solutions, all while working remotely in the U.S.
Key responsibilities
- Oversee client inquiries and track response quality while identifying engagement and growth opportunities
- Collaborate with the operations team to deliver transportation and warehouse solutions, assisting in RFPs and client presentations
- Support the sales team by preparing quotes and metrics, and recommend process improvements to enhance profitability and efficiency
Required qualifications
- Bachelor's degree or equivalent required
- 4+ years of experience in logistics and/or freight forwarding operations and account management
- 2+ years of experience in freight quoting and pricing
- Customer service experience
- Intermediate skills with Microsoft Office products
Complete Job Description
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