Key Account Manager

Job Summary

To facilitate client interactions and support sales efforts, the full-time Key Account Manager will work remotely, overseeing client inquiries, managing pricing operations, and identifying new business opportunities while ensuring client needs are met consistently.

Key responsibilities

• Oversee client inquiries and track response quality, ensuring effective communication and support
• Collaborate with the Operations team to deliver logistics solutions and assist in preparing client proposals
• Identify resource efficiencies and opportunities for growth, working closely with the sales team

Required qualifications

• Bachelor's degree or equivalent required
• 4+ years of experience in logistics and/or freight forwarding operations and account management
• 2+ years of experience in freight quoting and pricing
• Customer service experience
• Intermediate skills with Microsoft Office products