Key Account Manager

Job Summary

To facilitate client interactions and ensure their needs are met, the full-time Key Account Manager will manage client inquiries, support sales efforts, and identify new business opportunities while working remotely in the U.S.

Key responsibilities

• Oversee client inquiries and ensure high-quality responses while tracking engagement and growth opportunities
• Collaborate with the operations team to deliver logistics solutions and assist in preparing client proposals and presentations
• Support the sales team by identifying potential opportunities and implementing process improvements for efficiency and profitability

Required qualifications

• Bachelor's degree or equivalent required
• 4+ years of experience in logistics and/or freight forwarding operations and account management
• 2+ years of experience in freight quoting and pricing
• Customer service experience
• Intermediate skills with Microsoft Office products