Knowledge Management Specialist

Job Summary

Owning the knowledge management lifecycle for revenue cycle management, the full-time Knowledge Management Specialist will create, edit, and maintain internal guides and resources while ensuring content accuracy and validation in a remote environment.

Key Responsibilities

• Create and manage internal knowledge resources, ensuring clarity and accessibility for operational teams
• Maintain the content lifecycle, including validation and updates based on regulatory and operational changes
• Build partnerships with subject matter experts and operational leaders to facilitate knowledge sharing and improve content quality

Required Qualifications

• 2+ years of experience in knowledge management, content operations, or related fields
• Working knowledge of healthcare revenue cycle or insurance operations
• Strong writing and editing skills for transforming complex information into actionable guidance
• Experience collaborating with subject matter experts to clarify content and drive approval processes
• Proven ability to prioritize content work using data and feedback