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Knowledge Manager

Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Oct 02, 2026
This job expires in: 30 days

Job Summary

To support organizational goals, the full-time Knowledge Manager will develop a long-term knowledge management roadmap, design taxonomies and metadata schemas, and integrate knowledge resources with various platforms while working remotely with occasional onsite meetings in Raleigh, NC.

Key responsibilities
  • Develop a long-term knowledge management roadmap aligned with organizational goals
  • Design and maintain taxonomies, metadata schemas, and content classification for enterprise knowledge
  • Create and enforce governance policies for the use, retention, and access of SOPs and knowledge articles
Required qualifications
  • 5+ years of experience in research, information analysis, and validation
  • 5+ years of experience developing taxonomies and content classification strategies
  • 5+ years of experience integrating knowledge frameworks with intranets and ITSM platforms
  • Knowledge of state and federal data, privacy, and copyright regulations
  • Project management fundamentals experience

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