Language Access Program Manager

Job Summary

To enhance language services across the organization, the full-time Language Access Partnerships Program Manager will manage vendor relationships, oversee selection and performance monitoring of language services vendors, and drive cost optimization strategies, all while working remotely.

Key responsibilities

• Lead the enterprise vendor management strategy and program for language services
• Oversee vendor selection, qualification, and contracting processes for interpreter and translation agencies
• Monitor vendor performance against established SLAs and drive continuous improvement initiatives

Required qualifications

• Bachelor's degree in business, supply chain management, healthcare administration, or a related field
• 7+ years of progressive experience in vendor management, procurement, or healthcare contract management
• Strong contract negotiation skills with experience managing service level agreements
• Expertise in vendor performance measurement and financial analysis
• Knowledge of healthcare vendor compliance requirements, including credentialing and regulatory standards