Lead Billing Representative

Job Summary

To support billing operations, the full-time hourly Lead Billing and A/R Billing Representative will manage billing statement production, reconcile accounts, and serve as the primary contact for billing inquiries while working remotely.

Key responsibilities

• Oversee the training of billing staff on bill creation and delivery tasks for various customer types
• Manage manual invoicing and the new group first invoice process, ensuring timely delivery and accuracy
• Act as the subject matter expert for billing and accounts receivable, providing guidance and support to staff and clients

Required qualifications

• High school diploma/GED or equivalent; Bachelor's or Associate degree preferred
• Prior experience in billing and accounts receivable
• Proficiency in Excel and experience with macros
• Ability to reconcile billing payments in a high-volume environment
• Experience in training and providing support to team members