Lead FMLA Forms Specialist

Job Summary

To ensure timely and accurate completion of FMLA and Disability forms, the full-time remote Lead FMLA Forms Specialist will manage paperwork processing, maintain client relationships, and provide onboarding and training for new employees while upholding high standards of customer service.

Key responsibilities:

• Processes FMLA/Short Term Disability paperwork in compliance with client, state, and federal guidelines
• Communicates with patients and physician coordinators regarding disability/FMLA paperwork with a patient-centered approach
• Ensures accurate data entry of FMLA and disability forms into the secure processing platform within contractual turnaround times

Required qualifications:

• High School Diploma (GED) required; degree preferred
• 2+ years of experience in a medical records department or similar setting, with knowledge of medical terminology
• Experience with FMLA and disability form completion preferred
• Demonstrated leadership skills and ability to prioritize and organize tasks effectively
• Strong computer skills, including proficiency in Microsoft Word and Excel