Lead IT Operations Specialist
Job Summary
Leading operations for production environments, the full-time Lead IT Production Operations Specialist will manage compliance with security policies, assist with incident response, and monitor system health while working remotely.
Key responsibilities
- Conduct reviews of data flows to ensure compliance with CUI protection requirements
- Document incidents and resolutions using approved ticketing and reporting systems
- Apply Agile and Lean methods to improve production operations and create metrics for performance enhancement
Required qualifications
- 4+ years of related experience with at least 2 years in production operations support
- Bachelor's degree in Computer and Information Science or related field
- Proven critical thinking and problem-solving skills
- Experience in incident triage and stakeholder communication
- Familiarity with organizational security policies and regulatory standards governing CUI
Complete Job Description
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