Lead Long Term Disability Claims Specialist

Job Summary

Managing the most complex long-term disability claims, the full-time Lead Long Term Disability Claims Specialist will ensure accurate and compliant claim decisions while mentoring peers and contributing to continuous improvement initiatives in a virtual environment.

Key Responsibilities

• Lead the management of complex long-term disability claims, ensuring timely and compliant decisions
• Create thorough claim documentation by analyzing relevant medical, occupational, financial, and policy information
• Oversee claim evaluations and resolve escalated customer concerns while coordinating with various internal and external partners

Required Qualifications

• 5+ years of long-term disability (LTD) or individual disability insurance (IDI) claims experience
• Demonstrated customer service skills through interactions with internal and external customers
• Experience in mentoring and supporting team members in a claims environment
• Strong analytical skills for evaluating complex claim information
• Ability to manage communication effectively with various stakeholders