Lead Long-Term Disability Claims Specialist

Job Summary

Managing complex long-term disability claims, the full-time Lead Long-Term Disability Claims Specialist will provide technical expertise and leadership support remotely, ensuring timely and balanced claim outcomes for customers.

Key responsibilities

• Independently manage the most complex long-term disability claims
• Provide coaching and technical expertise to the U.S. LTD organization
• Deliver timely and balanced claim outcomes that enhance customer experience

Required qualifications

• Proven experience in long-term disability claims management
• Strong understanding of disability insurance policies and regulations
• Leadership experience in a claims or customer service environment
• Ability to analyze complex claims and provide actionable insights
• Relevant certifications in claims management or insurance preferred