Lead Product Manager
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Job Summary
Owning the end-to-end consumer experience in a fully remote capacity, the full-time Lead Product Manager will manage onboarding, scheduling, and cross-sell strategies while leveraging AI to enhance customer retention and satisfaction.
Key responsibilities
- Define and execute the vision and roadmap for the consumer experience post-first booking
- Enhance customer onboarding, search, and discovery to improve service utilization
- Implement AI-driven personalization strategies to tailor services for individual households
Required qualifications
- 6+ years of experience as a product manager on consumer-facing products, including at least one B2C product at scale
- Proven track record of delivering exceptional outcomes with measurable results
- Experience launching AI-powered consumer products and understanding their impact on user experience
- Strong background in creating personalized experiences for consumers
- Bachelor's degree in business, analytics, engineering, design, or a related field, or equivalent practical experience
Complete Job Description
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