Lead Product Manager
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Job Summary
Owning the consumer's first service experience, the full-time Lead Product Manager will reimagine and build the signup and booking process for all three brands in a remote setting, focusing on creating an AI-native experience that enhances customer conversion and satisfaction.
Key responsibilities
- Define and execute the vision for the first service experience, including the home page and marketing site
- Analyze funnel data to identify customer drop-off points and improve the signup and booking processes
- Collaborate with cross-functional teams to prototype and implement AI-driven solutions for customer onboarding
Required qualifications
- Bachelor's degree in business, analytics, engineering, design, or a related field
- 6+ years of experience in consumer product management with a focus on customer experience
- Proven track record of shipping AI-powered consumer experiences
- Strong analytical skills with the ability to conduct funnel analysis independently
- Experience in marketplace dynamics and personalization strategies is a plus
Complete Job Description
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