Lead Product Manager, AI

Job Summary

Driving the development of conversational AI experiences, the full-time Lead Product Manager, AI will manage the AI roadmap, oversee customer and Pro AI interactions, and ensure seamless integration of AI into existing workflows, all while working remotely.

Key responsibilities

• Own the AI roadmap for consumer and Pro AI experiences, prioritizing features and enhancements
• Oversee the development and implementation of AI chat functionalities for both homeowners and Pros
• Establish evaluation criteria and guardrails to ensure high-quality AI interactions and successful handoffs to human support

Required qualifications

• 6+ years of product management experience, with at least 3 years focused on launching AI products
• Proven track record of delivering AI solutions to real users, including experience with chatbots or conversational AI
• Strong understanding of AI systems and their integration into existing products and workflows
• Ability to prioritize product features based on data-driven insights and user needs
• Bachelor's degree in business, analytics, engineering, design, or a related field, or equivalent practical experience