Lead Site Reliability Engineer
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Job Summary
Leading the technical direction for Conga's cloud platform, the full-time remote Lead Site Reliability Engineer will own the reliability, scalability, and security of the infrastructure while driving automation and AI initiatives to enhance incident response and operational efficiency.
Key Responsibilities
- Act as the primary technical lead for the reliability and performance of Azure and AWS cloud platforms, including disaster recovery and capacity planning
- Design and manage network architecture on Cloudflare, ensuring security and performance across cloud environments
- Mentor Site Reliability Engineers and collaborate with cross-functional teams to enhance platform capabilities and incident response practices
Required Qualifications
- 7+ years in site reliability, DevOps, or cloud operations with enterprise SaaS services
- Deep hands-on experience with Microsoft Azure and AWS, including Kubernetes and cloud networking
- Strong proficiency in NoSQL databases like Cassandra and OpenSearch, as well as SQL Server management
- Experience with infrastructure as code and CI/CD pipelines
- Ability to lead incident response and conduct root cause analysis for high-severity production incidents
Complete Job Description
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