Learning Advisor
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Job Summary
To support a growing team, the full-time remote Junior Learning Advisor will design, develop, deliver, and evaluate learning curriculum for the Customer Experience Centre while engaging with empathy and fostering a positive learning environment.
Key Responsibilities
- Conduct needs analysis to determine learning topics and requirements in collaboration with stakeholders
- Deliver training modules in various formats and support the transfer of learning post-events
- Evaluate learner performance and provide consultation on learning design and delivery
Required Qualifications
- Certification in adult education, instructional design, or related field preferred
- Previous training experience, including systems and technology training
- Experience in curriculum design and development from start to finish
- Knowledge of current trends in curriculum design and learning technology
- Bilingual fluency in English and French is considered an asset
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