Learning Management System Support Specialist
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Job Summary
Providing advanced technical support in a hybrid work environment, the full-time Talent Management Systems Support Specialist will manage incident and request services for the Learning Management System (LMS), ensuring the functionality of learning content and collaborating with various teams to resolve technical issues.
Key responsibilities
- Support end-users through incident and request management services for the LMS
- Partner with teams to troubleshoot, test, and resolve technical issues related to the LMS
- Assist in creating training materials and provide training sessions on LMS functionality
Required qualifications
- Bachelor's degree in education, instructional technologies, or a related field, or 4 years of relevant experience
- 1 - 3 years of hands-on experience with Learning Management Systems
- 1 year of experience using cloud-based workflow automation platforms for incident and request management
Complete Job Description
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